Success Stories Glasswall

Becoming Agile through a High Trust Culture

Under pressure to launch its new SAAS platform, Glasswall rebuilt trust, aligned teams, and broke down silos, resulting in faster delivery, an agile high-trust culture, and the confidence to stay ahead of change.

The Challenge

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  • In the fast-paced IT security market, Glasswall needed to deliver a new SAAS platform under intense time pressure.
  • Success relied on the engineering team accelerating productivity, aligning tightly with sales, and avoiding wasted time from misalignment or team dynamics.
  • With growth at stake, there was no room for friction.
Team Collaboration

Our Approach

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  • Setting the vision – We started by working with leadership to crystalise what success would look like and how it would connect back to business results.
  • Laying the groundwork – We observed the team in action, held one-to-one interviews, and ran data driven assessments so we had a solid, measurable picture of where the gaps existed, and opportunities for tighter collaboration lay.
  • Design and deliver a tailored programme – Using The Five Behaviors of a Cohesive Team™ as the core of our approach, we built a 3-month workshop programme that connected directly to everyday work so it felt real and relevant, introducing new ways of working to create new levels of trust, collaboration and agility across the engineering and sales teams.
Workshops and Tools

Results & Outcomes

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  • Rebuilt trust across the SAAS engineering and sales teams, creating openness, honesty, and stronger collaboration.
  • Broke down silos across functions, aligning engineering with sales priorities and delivery expectations.
  • Accelerated execution, delivering the new SAAS platform within the tight timeframe.
  • Established a high-trust, agile culture, giving both the SAAS team and leadership confidence in their ability to stay ahead of market change.
Results and Impact

Thanks to the Amplified Group, we have built a high trust culture that enables agility. Both the SAAS and leadership teams now have the confidence Glasswall can stay ahead of the pace of change. Nothing you will spend your money on this year will be more productive.”

– Paul Burke, SVP, Glasswall

Key Takeaway

Trust unlocked agility at Glasswall, enabling faster delivery and confidence to stay ahead of change.

Listen to the Get Amplified podcast for deeper insights into building high-performing teams.

Featured Episode: Why Creating Clarity is Vital for Team Productivity - Paul Burke SVP Glasswall

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